Tourism, like almost every sector, is undergoing a major digital transformation in Africa. To successfully implement that transformation, some countries are teaming up with tech giants to support their strategies.
Patricia de Lille (photo, right), South Africa's Minister of Tourism, and Alistair Mokoena (photo, left), Country Manager of Google South Africa signed an agreement in Cape Town on Monday, November 13. The aim is to promote South Africa as the choice tourist destination and provide training and support in the sector.
"In an era of digital transformation, collaboration between technology giants and government entities has the potential to reshape industries and enhance public services. [...] This visionary partnership between Google and the Ministry of Tourism, focusing on non-monetary exchanges to leverage each parties’ strengths for mutual benefits," said Patricia de Lille.
This partnership is part of the Ministry's mission to improve the attractiveness of the sector, harness its technological power, and increase the number of tourist arrivals in the country to support economic growth and job creation. Google, the world's largest search engine, has several tools at its disposal, such as Google Arts & Culture, with which the Mountain View firm can highlight the country's tourist destinations, encouraging Internet users to develop a greater interest in South Africa. Startups operating in the sector can be supported by Google programs such as the Start-up Accelerator and the Black Founders Fund.
"As a company that prides itself in organizing the world’s information and making it universally accessible and useful, we look forward to rolling out various programs in conjunction with the department, to fast-track digital transformation in the sector, helping with digital skills and showcasing South African tourism through our Google Arts & Culture platform," said Alistair Mokoena.
Adoni Conrad Quenum
In 2020, Chad unveiled a strategic plan for digital and postal development, reflecting the government's determination to catch up with its technological backlog. To implement these projects, the country needs experienced partners.
Egypt and Chad are considering avenues for digital cooperation. The matter was discussed, last November 9, on the sidelines of a working meeting between Mahamat Allahou Taher (photo, center), Chad's Minister of Telecommunications and Digital Economy, and an Egyptian delegation in N'Djamena, Chad.
According to the Chadian Ministry of Digital Economy, the discussions focused, among other things, on the issue of international fiber optic interconnection (Chad-Egypt), the digitization of Chadian public administration, and the training of executives in digital skills.
The meeting is part of the strategic plan for digital and postal development (PSDNP 20-30) launched by the Chadian government in 2020. It takes place in a context marked by the acceleration of digital transformation in the country and the relaunch of work on the trans-Saharan fiber optic backbone in Chad.
For Egypt, the meeting is part of the government's efforts to implement its "Digital Egypt 2030" digital transformation strategy. To achieve this, Cairo is multiplying partnerships with countries with which it has good relations.
Collaboration between the two countries should enable Chad to take full advantage of Egypt, which is already well advanced in its digital transformation, particularly in e-governance and the provision of high-speed connectivity. The country plans to issue 5G network licenses to telecom operators by December. As for the provision of online services, since 2019 the country has launched the dematerialization of most of its public services. This initiative propelled the country to the 6th position among 16 African nations leading the way in e-government in 2022, as reported by the United Nations.
Samira Njoya
Africa is the continent with the most significant and pressing health challenges. With digital technologies, the continent can advance its healthcare system and address some of the issues in the sector.
Seychelles wants to accelerate the digitization of its healthcare services. The country has decided to assess the maturity of its digital healthcare system using a tool developed in partnership with the Commonwealth Secretariat, the Commonwealth Centre for Digital Health (CWCDH), and the World Health Organization (WHO).
The information was revealed at a recent four-day workshop held in Mahe and attended by the country's health officials, Commonwealth representatives, and international partners.
During the workshop, Seychelles' Minister of Health, Peggy Vidot, noted that the tool would help measure progress in the digital transformation of the country’s health sector. "In this era marked by rapid technological progress, the integration of digital health solutions emerges as a critical imperative. Seychelles embarks on a transformative journey, leveraging the power of digital innovation to fortify our healthcare system," he said.
The preliminary findings of the assessment indicate that the Seychelles government has made substantial progress in its efforts to enhance digital health systems, particularly through investments in an electronic health information system.
The findings also underscored that there is still significant work to be done. This includes establishing systems for incorporating user and patient feedback into digital solutions, adopting standards for network infrastructure and training, integrating monitoring and evaluation into project implementation, mapping existing digital solutions, policies, and guidelines into a cohesive digital health strategy, and enacting legislation for data storage and security.
Samira Njoya
During the US-Africa summit in December 2022, Cisco Systems declared a $200 million in-kind contribution to Africa. One year later, the positive impacts of this commitment are already evident.
Technology multinational Cisco recently inaugurated a sixth incubation center for small and medium-sized enterprises (SMEs) in South Africa, in partnership with Mafikeng Digital Innovation Hub (MDIHub), an innovative techno coworking center based in Mahikeng.
The new hub, baptized the EDGE Centre for Experience, Design, GTM (Go to Market), and Earn, aims to support the development of SMEs in the digital age, helping them access cutting-edge connectivity and networking technologies.
"Bringing the Cisco Edge experience to regions including the North West is essential to provide South Africans with a chance to participate in the global digital economy. At Cisco, we believe that technology plays a critical role in powering an inclusive future for all. By connecting people and businesses via the Cisco ecosystem and platforms, we create real impact and help prepare the country for a digital future," explained Clayton Naidoo, Senior Director for Country Digital Acceleration at Cisco Africa.
The new center launched by Cisco is part of its program called Country Digital Acceleration (CDA), introduced in South Africa in 2019. The global program aims to establish EDGE centers to contribute to the secure digital transformation of governments and enterprises.
The center will serve as a business knowledge-sharing space to drive business innovation. It will also offer digital skills training through the Cisco Networking Academy, an IT and cybersecurity training program that partners with educational institutions worldwide.
In South Africa, Cisco has trained almost 260,000 learners through this program, with a high female participation rate of 50%.
Samira Njoya
Following years of political instability, Somalia is gaining attention for the concerted efforts undertaken by authorities to foster the country's development. These efforts are notably evident in the technology sector.
On Tuesday, November 7, the Somali Ministry of Communications and Technology announced the signing of a memorandum of understanding with the International Telecommunication Union at the 2023 edition of the ITU Regional Development Forum for Arab States in Manama, Bahrain. The aim is to advance digital development, ICT policies, cybersecurity, capacity building, digital infrastructure strengthening, and connectivity in the country.
"The Government of Somalia is strengthening cooperation with the ITU. This agreement will be used to promote the Modernization and Transformation Process in Somalia, which aims to build and foster change that leads to sustainable development. Technology and Digital are the basis," said Jama Hassan Khalif, Somali Minister of Communications and Technology.
Despite a challenging political and security context, Somalia is doing everything necessary to get on board the digital revolution underway on the continent. The country intensified its efforts in recent years, in line with its 2019-2024 ICT Policy and Strategy, and various technical and financial partners are stepping in to support local authorities.
In October 2022, the European Union, Expertise France (EF), the German Agency for International Development Cooperation (GIZ), and the International and Ibero-American Foundation for Administration and Public Policies (FIIAPP) launched the €11 million "Digital for Development - D4D" program to support the digital transformation of several countries in the Horn of Africa, including Somalia. Last September, it launched a consultation for the future deployment of fifth-generation Internet in the country and also launched its national identification system.
With less than 2 million Internet users and a penetration rate of 9.8%, this new agreement should help, among other things, to reduce the digital divide and promote technological progress in the country. The country is still one of the continent's poor performers in terms of e-government, according to the 2022 edition of the report "E-Government Survey 2022 The Future of Digital Government" by the United Nations Department of Economic and Social Affairs (UN DESA).
Adoni Conrad Quenum
The sixth session of the India-Ethiopia Joint Trade Committee was held earlier this week in Addis Ababa, Ethiopia. During the summit, several decisions were taken.
To solve all the problems hindering bilateral trade with Ethiopia and facilitate commercial exchanges with the country, India “invited” Ethiopia’s collaboration for the creation of a payment interface between the two countries. The request was made at the India-Ethiopia Joint Trade Committee (JTC) held on Monday, November 6, and Tuesday, November 7 in Addis Ababa, Ethiopia.
"The Indian side invited the Ethiopian side to collaborate on the Unified Payment Interface (UPI) of India with Ethswitch– a share company owned by all banks in Ethiopia– of Ethiopia. Further, the Indian side also urged Ethiopia to explore the possibility of settlement of trade transactions in local currency which will help boost bilateral trade and conserve foreign exchange," reads a statement published by the Indian Ministry of Commerce.
The two countries signed a trade agreement in 1997 to strengthen their economic and commercial cooperation. Trade between the two countries in 2022-2023 is estimated to be worth more than $642.5 million. Also, to date, Indian companies have invested more than $5 billion in Ethiopia.
Last August, Addis Ababa was one of six countries to join the BRICS, a group of developing nations advocating a new economic world order. India is one of the founding members of this alliance, along with Brazil, Russia, China, and South Africa.
Let’s note that the new gateway is expected to boost Indian investment in Ethiopia.
Adoni Conrad Quenum
Over the past few years, numerous African countries have embarked on a digital transformation journey, making strategic decisions and introducing digital tools to facilitate this transition.
Bola Tinubu (photo), President of the Federal Republic of Nigeria, launched the electronic civil registration and vital statistics system (e-CRVS) in Abuja on Monday, November 6. The system is the result of a collaboration between the National Population Commission (NPC), the United Nations Children's Fund (UNICEF), and Barnksforte Technologies Limited, a company specializing in the provision of technological solutions in Africa and worldwide.
This new technological tool should contribute to achieving Sustainable Development Goal (SDG) target 16.9.2 on legal identity for all. In addition to e-CRVS, the national geospatial data repository and the national coordination committee of CRVS were also launched at the same event.
"Digitizing civil registration in Nigeria transcends technology; it's a pledge to future generations. Now, every child's existence will be acknowledged, marking a new era where every significant life event informs our nation's development," said Cristian Munduate, UNICEF Representative in Nigeria.
In October 2022, African ministers responsible for civil registration met in Addis Ababa to reflect on progress and accelerate efforts towards 2030 through reformed systems. The conference aimed to provide a dynamic platform for education, awareness-raising, knowledge, and experience sharing on CRVS, legal identity processes, and products. Nigerian authorities took the lead by setting up their e-CRVS, which will enable, among other things, the collection of information such as birth registration, stillbirth registration, birth certificate, adoption, marriage notification, divorce notification, migration, or death certificates.
"The aim [...] is to accelerate the improved civil registration and vital statistics systems in Nigeria over ten years, from 2023 to 2030 in a bid to achieve the Sustainable Development Goal (SDG):16.9.2 - legal identity for all, including birth registration," explains Nasir Isa Kwarra, Chairman of the National Population Commission.
Adoni Conrad Quenum
With the acquisition, Gozem enters another segment of the tech ecosystem while accelerating its growth on the continent.
Beninese fintech startup Moneex announced earlier today its acquisition by Togolese mobility solution Gozem. The amount of the transaction was not disclosed but the acquisition aims to launch a financial services arm, Gozem Money, in French-speaking African countries.
“Expanding our financial services through the Gozem Money solution represents the next frontier in our ongoing commitment to delivering essential digital services to our users across Africa. With the addition of the Moneex Team to our ranks, we are poised to accelerate the introduction of our innovative fintech offerings to the market,” said Martial Konvi (photo, left), Global Head of Product at Gozem.
Since its creation, Gozem has raised $11.7 million to accelerate its growth on the continent. The e-mobility startup, launched in 2018 and based in Togo and Singapore, is present in several French-speaking African markets such as Benin, Togo, and Cameroon. It has managed to add various services, such as parcel delivery, food ordering, and e-commerce, to its mobile app, becoming a super app.
Meanwhile, Moneex, the fintech created by Florent Ogoutchoro and Henry Ukoha, offers its customers multi-currency accounts, enabling them to convert funds at the best rates, receive international payments, and pay for goods and services worldwide.
The financial technology sector is the most attractive in Africa. Between July 2021 and June 2023, African fintechs raised $2.7 billion, according to the report "Finnovating for Africa: Reimagining the African financial services landscape 2023" published by Disrupt Africa.
Adoni Conrad Quenum
In recent years, data center providers have stepped up investments in the African market. With this new investment, MainOne wants to attract additional clients and gain more market share.
Nigerien data center provider MainOne announced on Monday, November 6, the commissioning of a new data center in VITIB (Village des Technologies de l'Information et de la Biotechnologie) located in the town of Grand-Bassam in Côte d'Ivoire. The aim is, among other things, to meet the growing demand for digital services, connectivity, and data storage in Côte d'Ivoire and French-speaking West Africa.
"With this launch of our new data center in Cote d’Ivoire, we are entering an exciting phase of transformation for businesses as it delivers a great opportunity to welcome more customers into our rich digital ecosystem, interconnected to the major digital players in the region and delivering 100% uptime connectivity to the internet. We expect this state-of-the-art facility to become a catalyst for digital innovation, providing a robust infrastructure for enterprises to thrive, and further reinforcing Cote d’Ivoire as the digital hub for the Francophone West African region," said Etienne Kouadio Doh, MainOne’s Country Manager in Cote D’Ivoire.
Like many cloud service providers, MainOne is capitalizing on the growing potential of the African market. The Nigerien provider, which set up its first data center on the continent in 2019, wants to conquer new markets. Hence the strategic choice of Côte d’Ivoire, which has become the favorite destination of many multinational companies eying the West African region, to host its data center. In October 2021, the French group Orange and the American Oracle signed a partnership agreement to build several African cloud regions. Côte d’Ivoire was unsurprisingly on the list of countries chosen for the project. In November 2022, neutral data center provider Raxio Group announced the construction of its first infrastructure in Grand-Bassam in the framework of a project that aims to build more than a dozen similar infrastructure in Africa by 2025.
Let’s note that MainOne is a subsidiary of Equinix, a global provider of digital infrastructure with more than 240 data centers in 32 countries on five continents.
Adoni Conrad Quenum
In 2018, Senegal launched a program to rehabilitate its airports. The aim is to improve the passenger experience and position itself as a leading air hub.
Cheikh Bakhoum, director general of Senegal Numerique (SENUM SA), the national agency overseeing public digital infrastructure, and Abdoulaye Dieye, CEO of Blaise Diagne International Airport (AIBD SA), signed a partnership agreement in Dakar on Monday, November 6.
The partnership aims to implement infrastructure solutions to improve connectivity and facilitate the digital transformation of 13 airports in Senegal.
Under the 3-year cooperation agreement, SENUM SA will provide AIBD with fiber optic connectivity, state-of-the-art data centers, and other services. SENUM SA will also contribute its expertise in auditing the information system, supporting AIBD's human resources in supervising installations, and guaranteeing system security in the event of attacks.
The signing of this partnership agreement is part of the program to rehabilitate Senegal's regional airports (PRAS) launched in 2018 by President Macky Sall. The program aims to make Senegal a leading air hub in Africa.
"I am pleased to welcome the director general of Senegal Numerique today, as state institutions must operate in seamless harmony. We are confident that this agreement is timely and will effectively address the imperative of upgrading our airports to meet industry standards, while simultaneously implementing robust IT systems, security protocols, and data backup measures," said Abdoulaye Dieye.
Samira Njoya
Global finance has gone digital to prioritize convenience, efficiency, and speed. This choice has yielded positive effects across various sectors, particularly in commerce. In Africa, financial experts have also embraced this transformation but numerous challenges persist.
The fifth edition of the Next Fintech Forum will be held in Abidjan, Côte d’Ivoire, on November 16-17, under the theme "Fintech and commerce: shaping African trade." Organized at the Radisson Blu by the Africa Fintech Forum, the two-day event will bring together several experts, entrepreneurs, and enthusiasts from e-finance, commerce, finance, logistics, and many other related sectors.
They will discuss the impact of fintech on African commerce, and share their knowledge, ideas, and experiences in using financial technologies to stimulate business growth, enhance the customer experience, and strengthen the competitiveness of African trade on a global scale.
Speaking about the objectives of the Next Fintech Forum, Alex Sea, President and CEO of the Africa Fintech Forum, states: "In recent years, there has been a surge in the development of new business models, groundbreaking technologies, and customer-centric experiences that are revitalizing the global financial landscape. Fintech, which is the application of technology to deliver innovative financial solutions, is experiencing unprecedented growth. [It is] an attractive and dynamic sector that needs to be developed and structured, particularly in French-speaking Africa. Mindful of the disparity between a thriving, rapidly expanding industry and local infrastructures that may not be adequately equipped to harness the full potential of Fintech, our aim is to effect positive change.”
Over the past five years, the fintech sector has attracted the most interest from venture capitalists and angel investors in Africa. Of the $6.5 billion raised by African startups in 2022 –up 8% compared to 2021 according to Partech Africa– the fintech sector alone raised $1.9 billion (29.23% of all funds). However, fintechs have not gained credibility or evolved their services sufficiently to meet the new needs of African markets.
In his report "Limits to the expansion of African fintechs", Idriss Linge, business journalist and editor-in-chief of Agence Ecofin, explains that fintechs need to overcome a number of challenges if they are to prosper further on the continent: they need to go beyond money transfer, payment or even small-scale credit.
With the African Continental Free Trade Area (AfCFTA) becoming effective in January 2021, numerous commercial and financial opportunities are emerging on the continent. Opportunities to which fintechs could respond effectively through innovative solutions that will stimulate business growth and boost the competitiveness of African trade on a global scale.
During the last two decades, approximately forty African satellites have been successfully launched into orbit, significantly enhancing telecommunications capabilities and territorial surveillance across the continent. With several more satellites currently in the developmental phase, scheduled launches are anticipated within the upcoming months.
On Wednesday 1ᵉʳ November, the Mauritius Research and Innovation Council (MRIC) and the Indian Space Research Organisation (ISRO) signed a memorandum of understanding to develop, launch, and operate an Earth observation satellite for Mauritius.
The partnership, which runs over 15 months, also takes into account the training of MRIC engineers at ISRO's facilities in India for the design and development of the satellite platform, as well as its associated systems and primary payload.
The new MoU follows a recent visit to Bengaluru by Mauritius' Minister of Information Technology, Communication and Innovation (MITCI), Darsanand Balgobin (photo, right), and MRIC Board Chairman Dr Kaviraj Sharma Sukon. The delegation met with ISRO officials and discussed the technical details and application possibilities for putting a joint satellite into orbit.
The future joint microsatellite will be designed for remote sensing from Low Earth Orbit (LEO). It will enhance Mauritius's earth observation capabilities and the help prevent and combat bushfires, floods, and erosion, and develop agriculture, among other things. On completion, all corresponding in-orbit operations will be carried out jointly by ISRO and MRIC, using MRIC's ground station.
India was not randomly chosen as the technical partner of that project. Several years ago, it signed technological cooperation agreements with four African countries, including Mauritius. The country is committed to providing substantial support for the scientific and technological development of these countries.
Samira Njoya
To accelerate the realization of their digital ambitions, governments are teaming up with reliable and experienced partners to get technical support for some projects.
On Wednesday, November 1, the Eswatini Communications Commission (ESCCOM) and the United Nations Development Programme (UNDP) signed a memorandum of understanding at the United Nations House in Mbabane.
According to a UNDP press release, the agreement aims, among other things, to improve universal access to affordable ICT services; provide digital services and other government functions; and support the effective implementation of the national digital strategy developed under ESCCOM's leadership.
"This agreement will play a pivotal role in accelerating our progress towards achieving the Sustainable Development Goals. These goals encompass vital indicators such as reducing youth unemployment, bolstering food security, broadening access to ICTs, digitizing services, and fostering financial inclusion throughout Eswatini," said Mvilawemphi Dlamini (photo, left), ESCCOM's Chief Executive Officer.
The agreement calls for the creation of iHubs (innovation hubs) and digital technology action centers to deepen digital inclusion and improve youth employability. These centers will be designed as one-stop shops for ICT training, business development, business relations, financial services, and business mentoring.
The agreement is part of ESCCOM's efforts to develop digital technology and reduce the digital divide in the country. In June, ESCCOM announced the signature of a telecoms agreement with the Mozambique Communications Regulatory Authority (INCM). Ultimately, the agreement with the UNDP will, among other things, help reduce the digital divide in Eswatini, with a focus on marginalized people, notably young people, women, and the disabled.
Samira Njoya
The African continent has a number of assets to help it become a leader in the field of artificial intelligence, including its young population. However, it needs to groom those assets to be able to capitalize on available opportunities.
The UK and partners have pledged £80 million ($100 million) to accelerate development in several African countries through the use of artificial intelligence (AI). The investment was announced, by the British government, at the AI Safety Summit held in England from November 1 to 2.
The first phase of the project, which will initially focus on sub-Saharan Africa, aims to, among other things: create or develop at least 8 responsible AI research labs in African universities; help at least 10 countries create robust regulatory frameworks for responsible, fair and safe AI; help reduce barriers to entry for African "AI-innovators" into the private sector.
"This collaborative initiative is of paramount importance as it empowers African countries to become producers, not just consumers, in the AI revolution, ensuring that we are at the forefront of shaping our own future and driving sustainable progress across the continent," said Paula Ingabire, Rwanda's Minister of Information Technology and Innovation.
According to a UK government's press release, this new collaboration is part of a wider UK commitment to harnessing the opportunities of AI and “ensure its use as a force for good.”
As part of the partnership, AI scholarships will be awarded to students at African universities. The collaboration will also support investment in the creation of data models ensuring an accurate representation of Africa. In addition, it will enable the establishment of responsible AI governance frameworks to manage the potential risks associated with its use.
Samira Njoya