Digital transformation, particularly in healthcare, is crucial for development. Implementing Digital Health Systems is expected to improve access to medical care and reduce inefficiencies. By tracking pharmaceuticals using digital tools and AI, the government can better manage resources and ensure that essential medicines reach patients, thereby improving public health outcomes.
Zambia has begun rolling out Digital Health Systems in hospitals nationwide to enhance healthcare delivery and ensure the availability of essential medicines. The project was announced on September 4 by the Ministry of Science and Technology. In collaboration with the Ministry of Health, it aims to digitize healthcare services and combat drug pilferage.
At the launch of the project in Gwembe, Southern Province, Minister of Science and Technology Felix Mutati highlighted the role of modern technology in transforming healthcare. He noted that hospitals would now use digital tools to extend healthcare access to more Zambians. Additionally, the system will track pharmaceuticals from procurement to patient use, aiming to curb drug theft in healthcare facilities.
Access to basic healthcare services in Zambia is unevenly distributed between provinces and between urban and rural areas. According to the International Insulin Foundation report on Zambia’s Health System, in urban regions, 99% of households are located within 5 kilometers of a health facility, whereas in rural areas, only about 50% of households have similar proximity to healthcare facilities. The digitization initiative aims to bridge this gap by utilizing digital tools to reach more citizens, especially in underserved rural regions
Meanwhile, drug theft has been a longstanding issue in the Zambian health sector whose national drug stock level was 53.1%, below the World Health Organization’s minimum threshold of 70%. Transparency International highlighted the concerns in 2020 when Zambian journalists uncovered irregularities in a US$17 million health kit procurement. By digitizing health services and leveraging AI technologies, the government improves accountability in the pharmaceutical supply chain, ensuring drugs are tracked from procurement to patient use, ultimately boosting transparency and curbing mismanagement.
This move aligns with Zambia’s ‘Health Information Systems Strategy 2022 – 2026’ vision of “a national health information system that harnesses digital innovations to support evidence-based decision making for quality and equitable health services.”
Hikmatu Bilali
