Digital technology is rapidly transforming public administrations across Africa. This transformation is enhancing service efficiency and improving citizens' access to essential resources.

The Democratic Republic of Congo (DRC) signed a preliminary agreement on Thursday, December 19, with Trident Digital Tech Holdings Ltd, a Singaporean company specializing in digital transformation. This agreement establishes a framework for collaboration to develop and implement a platform for managing digital identities and citizen data in the DRC.

"Our selection of Trident for this crucial digital transformation initiative reflects our commitment to adopting and coordinating innovative solutions for the benefit of our country and our citizens. This e-Government system will significantly improve access to government services in our country," said Justin Inzun Kakiak, Director General of the DRC's National Intelligence Agency.

The proposed platform will provide secure and streamlined access to a wide range of government services, including business registration, land registries, immigration services, civil status records, and digital payment and approval functions. Each service will be tailored specifically to the needs of the DRC, thereby strengthening administrative transparency and efficiency.

This partnership aligns with the DRC's strategic efforts to modernize its public institutions, promote transparency, and improve citizens' access to essential services. With secure digital solutions meeting international standards, the project aims to establish a trusted ecosystem while safeguarding users' personal data.

Once implemented, the platform is expected to transform interactions between citizens and the state while attracting technological investments. The goal is to strengthen the DRC's position as an emerging player in Africa’s digital transformation. The initiative also aims to improve the country's ranking in online governance. According to the United Nations' "E-Government Survey 2024," the DRC has an e-governance development index of 0.2710 out of 1, ranking 179th out of 193 countries. This project seeks to bridge this gap and lay the foundation for a modern digital administration.

By Samira Njoya,

Editing by Sèna D. B. de Sodji