TECH STARS (1006)
In addition to quality services, companies usually need good customer interaction to acquire new clients and retain existing ones. This realization prompted tech entrepreneur Japheth Dibo to develop customer support solutions for SMEs.
Japheth Dibo (photo), CEO of Dial Afrika, is a Kenyan entrepreneur with a passion for information technology. He founded Dial Afrika, in 2021, with his partner Benard Gavana to provide a unified communications solution that enables African SMEs to stay in touch with clients and get insights into customer behaviors.
Through his company, the Jomo Kenyatta University of Agriculture and Technology (JKUAT) graduate offers SMEs the possibility of receiving and responding to client comments, calls, and opinions right from a single platform that integrates various channels.
"It does not matter which platform a customer gives their feedback or query from. Once the company responds through the software, from the other end, the customer may think they are receiving the feedback from the platform they used to send their queries,” the tech entrepreneur explained in 2022.
Dial Afrika also uses artificial intelligence to collect and analyze data on customers to help companies make more informed decisions.
The company, endorsed by over 150 customers in five countries, aims to help SMEs build customer loyalty, increase sales and optimize customer service. On October 5, 2023, it was selected, along with 10 other start-ups, to participate in the Google for Startups Accelerator Africa: AI First program.
Before embarking on that exciting journey, Japheth Dibo worked for GoldBet, a Kenyan sports betting company between 2016 and 2017. There, he successively held the positions of customer technical support representative and IT team leader. He then joined the property management company Carnation Properties Ltd., where he worked as a system administrator until 2018.
Melchior Koba
He automates SMBs’ customer interactions using AI-enabled chatbots. His innovations in science and technology have earned him several awards.
Ghanaian Ronald Tagoe is the founder and CEO of Chatbots Africa, a Kenya-based startup that helps small and medium-sized enterprises (SMEs) automate customer interactions and sales channels using social chatbots.
His remarkable academic career started at the Kwame Nkrumah University of Science and Technology (KNUST) where he graduated, in 2013, with a Bachelor’s in computer science. In 2021, he obtained a Master's in Management Information Systems from the University of Leicester.
Barely a year before that Master’s he had already founded Chatbots Africa to enable African SMEs to boost their revenues and improve customer engagements using artificial intelligence and chatbots. Through that company, he provides SMEs with AI-enabled conversational bots, which interact with clients on WhatsApp, Instagram, and Facebook.
"Our solution enables clients to hold real-time conversations with customers, build brand credibility, and boost engagement in a way that drives sales and enhances business efficiency," Ronald Tagoe told news outlet TechCabal in 2021.
Nowadays, Chatbots Africa’s products are used in more than five countries with over one million active users monthly. On October 5, 2023, it was selected as one of 11 African startups to join the Google for Startups Accelerator: AI First program.
Before launching Chatbots Africa, Ronald had co-founded (in 2012) mNotify, a telecom company that offers voice and SMS services to organizations. Between 2013 and 2014, he worked, as hub manager, for technology innovation center Tech Hub. He also served as GTBank's Head of Enterprise Solutions between 2014 and 2017.
Ronald Tagoe has been recognized for his dedication and commitment to science and technology. Notably, he won the Transformed Africa Youth Innovation Award in 2014. He was an Afric'Up 2019 finalist, won the Tech Cabal Future of Commerce Partnership Pitch in 2021, and was named Technology Entrepreneur of the Year 2021 by the Ghana Startup Network. He was named the best science and technology personality of the year at the inaugural Forty Under 40 Africa Awards in 2022.
Melchior Koba
The center offers cutting-edge entrepreneurship and digital skills training programs to develop a talent pool capable of taking advantage of the global digital economy.
Adei Technology Hub is a development and innovation center located in Abidjan, Côte d'Ivoire. It was founded in 2017 by Odomitchi Anikpo, its executive director and a former Google and Salesforce employee.
The innovation center offers technical and entrepreneurial training, as well as startup coaching programs. It has a coworking space, an events room, and private offices with access to international expertise and cutting-edge technologies.
Its stated mission is to train, support, and connect key players in the regional and international tech ecosystem, therefore promoting innovation and entrepreneurship in Africa and showcasing local talent, ideas, and solutions.
To entrepreneurs, Adei Technology Hub offers Adei Elevate - Launch Boost Grow, a program that reinforces the fundamentals of entrepreneurship through e-learning, peer-to-peer interaction, and mentoring. Supported by FINCA Ventures, Creative Valley, Seedstars, and Impact Hub, the program offers a series of workshops tailored to each entrepreneur’s stage of development.
The hub also has the Adei Elevate & Fellowship program to support revenue-generating startups aiming for investment within two years. To professionals, Adei Technology Hub offers the Tech Talent Accelerator Program, a six-month theoretical and practical training program that equips them with the skills they need to excel in the technology sector.
Adei Technology Hub also organizes events such as Meet & Greet, which brings together students from its programs, members of the Adei Fondation Côte d'Ivoire, and other guests. All these offers contribute to the development of the technology sector in Africa.
Melchior Koba
He combines creativity and technology to improve the quality of life of amputees. Thanks to his prostheses, he has been quoted by magazines on numerous occasions and has received awards from international institutions.
Tunisian engineer Mohamed Dhaouafi (photo) is the CEO of Cure Bionics, a company developing affordable bionic prostheses. He earned a bachelor's degree in electronic and electrical engineering from the national engineering school in Sousse in 2017. In 2020, he got a master’s in non-profit management from the Tunis Business School.
While studying engineering, he discovered that one of his teammates had a cousin with no upper limbs and couldn't afford a prosthesis. This inspired him to create Cure Bionics in 2018. Designed with biodegradable materials, Cure Bionics' 3D-printed bionic arms are adjustable and feature a solar-powered battery.
A member of Tunisian Talents United, a group committed to transforming bright young Tunisians into great leaders, since July 2022 he has also been CEO of Ecobees, an agritech startup developing IoT (Internet of Things) solutions with a beehive laboratory in Tunisia.
He is also the co-founder of Agaruw, an eco-friendly fashion brand, as well as an online marketplace for ecological and sustainable fashion alternatives. In 2017, he also co-founded the incubator Zeta Hub, of which he was co-director until 2018.
Mohamed Dhaouafi has received several awards for his innovative work. He was part of the Obama Foundation's Africa Leader 2019 program. He was also named one of the top young innovators under 35 by the Massachusetts Institute of Technology's prestigious Technology Review. He is also one of Forbes' Middle East 30 Under 30 winners for 2020 and Time magazine's Next Generation Leaders.
Melchior Koba
Tatweer Research is a key player in the Libyan technology landscape. Through its innovative programs and commitment, the organization aims to increase the impact of technology on economic development in Libya.
Tatweer Research is a national economic development agency that aims to transform the Libyan economy into one based on knowledge, innovation, and the export of cutting-edge technologies. It was founded in 2010 by Khaled Elmufti, a computer scientist with degrees from Imperial College London and City.
The agency operates through three main activities: research, development, and professional excellence. It works on solving global problems in the fields of environment, climate, energy, business transactions, medical technology, and education.
Through its Tatweer Entrepreneurship Campus (TEC), Tatweer Research has set up innovation initiatives and skills development programs like the Graduate Program to educate, train, and empower Libyan youth and leaders. It has also created a 1,200-hectare free economic zone and Tech City in Libya.
The agency encourages Libya's brightest young people, incubating the ideas of ambitious local entrepreneurs while attracting international talent and investment. Through its Coding for Children (C4C) program, it introduces primary school children to coding, strengthening their capacity for innovation and creative thinking.
In partnership with the European Union and UNDP, Tatweer Research aims to promote entrepreneurship and encourage job creation outside the public sector. The organization is contributing to the transformation of the Libyan economy from one based on natural resources to one focused on innovation and entrepreneurship.
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Born and raised in South Africa, he gained experience working for large organizations in his home country. The success of his company Whoosh Innovations is a testament to his entrepreneurial achievement.
Lebeko Mphelo (photo) is the founder and CEO of Whoosh Innovations, a South African company specializing in digital payment solutions. He graduated from the University of Pretoria in 2009 with a Bachelor's degree in Econometrics.
He founded Whoosh Innovations in 2014 with the ambition of a web and mobile platform offering customized solutions to merchants and enabling them to process transactions both online and offline. The company enables merchants to collect payments by credit card, e-wallet, and bank transfers. It also provides consulting and project management services to ensure the optimal deployment of payment gateways.
In 2020, Whoosh Innovations was chosen as the official payment system provider for the presidential gala dinner of the ANC, South Africa's ruling party. This was an opportunity for Lebeko Mphelo and his team to demonstrate their ability to manage large transactions and deliver quality service to prestigious customers.
Lebeko Mphelo, the brain behind that innovation, gained professional experience working for large institutions. In 2009, he worked as a junior consultant for Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. The following year, he joined financial services company Alexforbes as a trainee risk analyst, before successively holding the positions of assistant research analyst and member of the company's inaugural Junior Board. At the same time, between 2011 and 2019, he was the Director of Etico Capital, an investment company focused primarily on the agriculture, resources, and financial services sectors.
A former beneficiary of the Google for Startups Accelerator Africa program, Lebeko Mphelo is an example of entrepreneurial success and contribution to the economic and social development of his country.
Melchior Koba
Right from the heart of Kinshasa, Democratic Republic of Congo, the digital innovation center fosters innovation and helps bridge the digital divide across Africa.
Lumumba Lab, or LLab, is a cultural, civic, and digital mediation venue located in Kinshasa, Democratic Republic of Congo. Founded in 2012 by Filip Kabeya and Idriss Mangaya, this innovation laboratory is on a mission to bridge the digital divide and boost employment in the DRC, through digital innovation.
LLab offers a variety of activities and programs around the use and manufacture of digital tools. It particularly focuses on women, people living with disabilities, and those living in marginalized territories.
Its activities include La Mine, a training program aimed at equipping women with digital skills to help them set up their businesses or find a job. There’s also Handihack, which promotes the inclusion of disabled people through digital training courses. La Villa Digitale, meanwhile, is a collaborative space that encourages citizen innovation in selected communities and engages in sustainable actions to support the communities’ initiatives.
Every year, it touches the lives of over 6,000 people and organizes at least 30 training courses. In 2019, it organized the Lumumba Lab Tech Awards to encourage champions who have made their mark on the digital ecosystem in the Democratic Republic of Congo.
LLab is inspired by one of the sentences contained in the last letter sent by Congolese national hero Patrice Lumumba to his wife: “The day will come when [...], Africa will write its own history and in both north and south it will be a history of glory and dignity.” As a contribution to that history, LLab wants to help write Africa's digital history, by highlighting innovations that have a social impact and are in line with the Sustainable Development Goals (SDGs).
Melchior Koba
He is an experienced software developer with a proven track record in several companies. His company, Comparoshop, uses artificial intelligence to optimize e-commerce operations across Africa.
Didier Tagne (photo) is a co-founder of Comparoshop, a company that uses artificial intelligence to improve e-commerce operations in Africa. Born in Cameroon, he began higher education, in 2018, at the University of Douala. He enrolled in computer science but dropped out to fully devote himself to his passion: coding.
In 2022, he launched Comparoshop, offering business-to-business (B2B) and business-to-consumer (B2C) solutions. For consumers, the company has developed a search engine to organize specialized e-commerce websites. Its aim is to facilitate access to information on products and services available online, enabling users to compare prices, features, and customer reviews. The solution is currently only available in Cameroon and Algeria.
For e-tailers, Comparoshop offers a ready-to-use sales site. It enables users to automate product catalog uploads, improve user experience and shopping cart conversion rates, and track market trends and competition in real-time. It also helps merchants run marketing campaigns using a targeting approach.
Currently, Didier Tagne is the data scraping specialist for Egyptian cybersecurity company Buguard and a software developer for Cameroonian financial institutions Malea Investment and SAMU ATC. His professional career began, in 2020, as a full-stack developer at Net Africa SARL, an IT company that he left in 2022.
He has also worked remotely for several other companies. In particular, he was a Python web developer for companies such as HBC (2021-2022), a company providing business services such as human resources management, and Cyberzone (2021), a cybersecurity start-up. From August 2022 to January 2023, he was a web developer with the digital agency FBK-COMPANY in Cameroon.
A beneficiary of the Africa by IncubMe program in 2022, Didier Tagne has received several national and international awards. Also in 2022, he was the winner of the Douala Hackathon organized by KELMASS SARL, the TechStars AI issued by the African Artificial Intelligence Society, and QuickDo Canada's Cybersecurity Challenge.
Melchior Koba
Founded by a team of enthusiasts, iRise Hub is the first collaborative workspace in Mogadishu, Somalia. With CEO Abdihakim Ainte at its helm, the center aims to become the premier hub for the exchange of new ideas and solutions that can create a sustainable ecosystem in Somalia and beyond.
Since its inception in 2016, iRise Hub has implemented several initiatives aimed at strengthening and building a sustainable local ecosystem. These initiatives range from local governance to the Rise Academy coding school, which aims to invest in the next generation of software engineers. Each initiative offers a unique solution that combines innovation and social impact.
With its core mission being to boost access to information, iRise Hub works with all players in the community, whatever their economic or social status. It takes a person-to-person approach, builds partnerships then designs personalized programs that enable each startup to immediately enter the market.
Some of its initiatives include the Mogadishu Tech Summit, an annual event designed to showcase local technology talent and recognize the merits of technology.
It has also initiated the Kobciye Program, a 10-week mentoring program designed to transform ideas into businesses or startups in their early stages to gain traction through deep mentor engagement, rapid iteration cycles, and fundraising readiness.
In terms of achievements, iRise Hub has empowered over 3,000 young people, incubated over 100 entrepreneurs, organized over 50 events and more than 10 programs. It has also impacted over 150 startups.
Its partners include the UNFPA, Liquid Intelligent Technologies, the Somali Ministry of Education, Culture and Higher Education, Funzi, and SOS Children's Villages Somalia.
Melchior Koba
She has over 20 years of experience in the fields of information technology and information security. She leverages her expertise to help organizations protect their data against cyber attacks in Africa.
Betsy Mugo Bevilacqua (photo) is the co-founder and head of business strategy at Tabiri Analytics, a cybersecurity company based in Rwanda. Born in Kenya, she moved to the USA to pursue her higher education, earning a Bachelor’s in Information Systems and a Master’s in Business administration from Canisius College.
In 2018, she co-founded Tabiri Analytics with Edwin Kairu, Victor Kagimu, and Savannah Kadima. Through that cybersecurity company, she provides affordable and effective cybersecurity monitoring for organizations in underserved markets, particularly in Africa. Her company uses hardware sensors, open-source software agents, and cloud computing to quickly detect and respond to cyber threats that might otherwise be ignored by IT staff focused on other tasks.
Since January 2020, she has been the vice president of information security at Chainalysis Inc., a company that provides blockchain analytics and investigation solutions to governments and financial institutions worldwide.
Between 2011 and 2014, she was the Senior Manager of Information Security Risk Management for online retailer eBay. She was later hired by Facebook (now Meta), where she successively held the positions of Information Security Policy and Risk Manager and Head of Information Security Programs and Operations.
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His entrepreneurial career is a testament to his commitment to social innovation. His achievements have been recognized nationally and internationally, making him a leading figure in the field of social entrepreneurship.
Kelvin Ogholi (photo) is the CEO and one of the co-founders of Cotrust Equity, a finance and credit company that offers unique credit plans to small and medium-sized businesses (both banked and unbanked) in the rural and peri-urban areas of Nigeria, and sub-Saharan Africa in general.
Born in Nigeria, he began his academic career at Abia State University, graduating with a Bachelor’s in statistics, in 2012. Between 2015 and 2016, he trained in social entrepreneurship and community development at Cambridge University, England.
The social entrepreneur co-founded Cotrust Equity, in 2021, with his partners Alero Sandra and James Okeiyi. Through that credit company, he assesses customers' creditworthiness and offers credit solutions tailored to clients’ needs and culture. Cotrust Equity aims to give over 40 million African businesses the financial means to develop their activities.
Before Cotrust Equity, Kelvin Ogholi co-founded AgroVie, serving as its CEO from 2017 to 2018 and as a non-executive board member for the following three years. AgroVie is a social enterprise that recycles food waste from breweries, catering organizations, and farms into low-cost animal feed and bio-fertilizers.
He is recognized as an influential and innovative young leader on the African continent. In 2015, he was one of the winners of the Queens Young Leaders Award, making him one of the young visionaries impacting life in Commonwealth countries. In 2020, his company AgroVie was one of the seven finalists of the Elevator Pitch Contest organized by UNITLIFE and Sight and Life.
Melchior Koba
IncubMe plays a key role in the advancement of innovation in Algeria and Africa as a whole. It contributes to the creation of a dynamic, diversified, and inclusive entrepreneurial ecosystem, supporting project leaders on their entrepreneurial journey.
IncubMe is a pan-African incubator founded, in 2018, by Algerian entrepreneurs. It supports project leaders by offering an ideal environment that helps them turn their ideas into businesses.
The incubator offers personalized incubation services that give project owners access to advice, guidance, recommendations, and new, formative, and inspiring experiences. It offers growth and acceleration programs to boost the performance of startups and help them expand into national and regional markets.
Some of the programs it implements include the Summer Break Challenge, a competition for university clubs across the country. There's also Africa By IncubMe, a 3-6 month incubation program designed for both early-stage, advanced startups from several countries. The program offers mentoring, collaboration, and financing opportunities, as well as access to the Algerian and African markets.
IncubMe offers financing opportunities to help startups develop and scale their projects. It also has a network of investors and an investment fund dedicated to African startups.
In addition to its programs and financial support, IncubMe has developed a platform that connects startups with stakeholders in the African entrepreneurial ecosystem. It organizes events and hackathons, offering opportunities to meet, exchange, and collaborate with other entrepreneurs, innovators, experts, and industry players. The incubator regularly organizes themed events, workshops, training courses, and competitions. To date, it has supported over 42 startups and organized more than 20 events.
In 2022, the Algerian Ministry of Startups named it the best incubator nationwide.
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He leverages facial biometrics to thwart identity theft and guarantee a high level of confidentiality. His innovation earned him several awards and recognitions.
Yassine Mountacif (photo) is a young Moroccan-born entrepreneur. He began his studies in Morocco, where he finished his classes (CPGE) in 2011. He then entered the French engineering school Mines Nancy, graduating in materials engineering in 2013. In 2017, he also graduated from Ecole Polytechnique with an engineering degree. He then attended the University of California, Berkeley, where he earned a Master’s in Entrepreneurship and Innovation.
In 2017, he decided to embark on an entrepreneurial adventure and set up his own company, Unissey where he serves as the CEO. Through the tech company, he offers a facial biometric authentication solution that gives everyone unique and intuitive access to everyday services using only their facials as the authentication method.
Unissey relies on cutting-edge algorithms that combine live detection and facial comparison, to thwart attempted identity theft and guarantee a high level of security and confidentiality. The company has positioned itself as a major player in facial biometrics in France and abroad. Its clients include well-known companies in the banking, insurance, e-commerce, and healthcare sectors.
Unissey's success is underpinned by a talented and passionate team of experts led by Yassine Mountacif, a visionary and ambitious leader attached to his home country.
A former research and development engineer (2015) at French automotive supplier Valeo, Yassine Mountacif has been celebrated for his works and innovation. In 2019, he was listed on the Forbes France 30 Under 30 list.
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Acelera Angola is an important supporter of change and innovation in Africa. Through its programs and initiatives, it continues to transform the Angolan and African entrepreneurial landscape.
Acelera Angola is a Luanda-based startup accelerator that promotes entrepreneurship and drives creative business in Africa. Founded in 2017 by its managing partner José Carlos Santos, an Angolan entrepreneur, its mission is to support innovative startups with high growth potential, offering them training, mentoring, networking, and financing services.
Under the management of José Carlos Santos, Acelera Angola has set up a series of programs and activities to support startups at different stages of their development.
These include the Clube do Empreendedor, an event organized jointly with the US Embassy in Angola and Unitel, offering entrepreneurs the opportunity to exchange experiences. There's also Acelera Mentoring, an event that offers free mentoring to startups at different stages and gives them the chance to collaborate with specialists.
In addition, Acelera Angola has launched several specific programs such as FEMTECH, a four to six-month business acceleration program for women entrepreneurs, BETA-START which aims to promote entrepreneurship in Angola, and ReStart, a fully digital program for Angolan women entrepreneurs who want to innovate and accelerate the growth of their businesses. Application for the sixth edition of that program was opened on August 1, 2023.
Since its creation, Acelera Angola has trained over 750 people, launched more than 22 programs across at least 18 target provinces in Angola, and supported more than 362 startups in various sectors.
It has a network of local and international partners who contribute to its development and that of its startups. These include the International Finance Corporation (IFC), the Angolan government, which has supported several incubation and acceleration programs, and Total Energies.
Acelera Angola is therefore a benchmark accelerator in Africa, contributing to the continent's social and economic transformation through innovation and creativity.
Melchior Koba