The Malian government is prioritizing digital technology to boost national economic growth. A core component of this strategy is the digitization of public services.

Malian Prime Minister Abdoulaye Maïga launched two digital platforms designed to enhance public service delivery to citizens on Tuesday, March 18. The platforms, "Trésor Pay" and the Land Information System/One-Stop Land Office (SIF/GUF), mark a step in Mali's digitalization efforts.

"Trésor Pay," a collaboration with all Malian mobile money operators, streamlines and secures payments for services including national identity card and passport fees, traffic violations, and fixed fines. Developed by the Support Unit for the Computerization of Tax and Financial Services (CAISFF) with the National Directorate of Treasury and Public Accounting, the platform is already operational at the Directorate General of Transport and the City Hall of Commune IV.

The SIF/GUF platform modernizes land and property procedures, enabling users to complete all land management operations in a single location. The system is slated for implementation across Bamako's seven districts within the year, aligning with the Government Action Program (PAG) objectives.

These platform launches reflect the Malian government's dedication to digitizing administrative services and improving citizen access to public procedures. This initiative follows the recent launch of a digital platform simplifying access to administrative, identity, and travel documents for the Malian diaspora.

Mali has risen 13 places to 141st out of 193 countries in the 2024 United Nations e-Government Development Index (EGDI). However, challenges persist in enhancing the accessibility and efficiency of digital services. The government’s recent initiatives are expected to further improve Mali's EGDI ranking, optimize public revenue collection, and strengthen governance in the coming years.

Samira Njoya