In 2020, the Orange Group accelerated initiatives to become a multiservice operator in Africa. In that regard, it made strategic investments, which are gradually contributing to the expansion of its service offerings. 

Telecom operator Orange Côte d’Ivoire launched, Monday (June 13), its e-health platform. Baptized Orange santé, the platform was launched in partnership with DabaDoc, a Moroccan heathtech backed by Orange Group in June 2021.  

Currently, with Orange Santé, users can only book medical consultations. However, additional services will be added by 2023, allowing the diaspora to pay for e-consultations or users to carry out medical consultations online. 

Orange Santé is specially dedicated to Ivorian health centers and professionals. It allows them to list their services, digitize their management, and create digital health records. It also offers health professionals more visibility and helps optimize their schedules. 

The launch of Orange Santé is part of Orange Group’s strategy to become a reference operator and a key actor in the e-health segment in the Middle East and Africa. With the service, DabaDoc -which has been operating in the Maghreb for about eight years now- helps Orange address the doctor shortage ongoing in Africa and sustainably impact rural areas. 

By 2023, Orange Group plans to launch Orange Santé in other Sub-Saharan African countries in addition to Morocco, Tunisia, Algeria, and Côte d’Ivoire, where the service is already operational. 

Muriel Edjo