• Mauritania launches digitized road traffic management system via “Khadamaty” app
• System enables online tracking of violations, fine payments, and complaint submissions
• Initiative aims to reduce bureaucracy, prevent injustices, and streamline citizen access to services

Mauritania launched a digitized road traffic management system on Monday, integrating it into the government's "Khadamaty" application. The system, overseen by the Interior Minister and his counterparts from the Ministries of Digital Transformation and Transport, aims to streamline traffic violation tracking, fine payments, and complaint submissions.

According to the Minister of Digital Transformation and Administrative Modernization, the system aims to reduce administrative burdens, eliminate unfair practices, and enhance citizen convenience. Users will be able to easily view vehicle offenses and pay fines online, eliminating lengthy delays and vehicle immobilization.

Developed through a collaboration between the General Directorate of National Security and the Ministry of Digital Transformation, the system aligns with President Mohamed Ould Cheikh El Ghazouani's "My Ambition for the Nation" initiative. This initiative prioritizes a modern, transparent, and citizen-centric administration driven by digital technologies. The recent launch of online criminal record payments exemplifies this approach.

This reform comes at a time when global indicators show that Mauritania lags significantly behind in e-government development. In 2024, the country ranked 165th in the United Nations E-Government Development Index with a score of 0.3491, significantly below the African average (0.4247) and global average (0.6382). Mauritania's online services score was notably low at 0.1688, lagging behind both African (0.3862) and global (0.5754) averages.

Beyond administrative efficiency, the system is expected to improve road safety by enhancing driver accountability and streamlining traffic management. An advanced digital platform, coupled with surveillance cameras, will bolster traffic control and promote greater road discipline.

By Samira Njoya

Editing by Sèna D. B. de Sodji