The Burundian government has pledged to modernize services offered to citizens. However, several regions of the country still lack comprehensive internet coverage and digital skills, limiting access to digital services in these areas.

On Monday, April 29, the Ministry of Communication, Information Technology, and Media announced the launch of a national survey on ICT access and usage among households, businesses, and public administrations in Burundi. This initiative aims to assess the state of digital service usage and access while identifying the knowledge and needs of the Burundian population.

According to Thierry Kitamoya (photo), Assistant to the Minister for ICT, this survey is part of the Digital Economy Foundations Support Project (PAFEN), financed by the World Bank to the tune of $92 million. The PAFEN aims to expand broadband internet access for underserved populations, enhance the government's capacity to provide digital services, and lay the groundwork for accelerated digital economy development in Burundi.

The survey, which began on April 29, will continue until May 17, led by the Burundian Center for Population and Development Studies (CERPED) and the Tunisian company SFM Technologies. The survey will target varied samples across different communes and provinces to provide a comprehensive overview of ICT access and usage in Burundi.

The survey results will inform the design and goals of digital access programs, the formulation of new broadband policies, and the assessment of ICT penetration levels in Burundi.