The Covid-19 pandemic has changed consumption habits in Africa, making e-commerce platforms more popular. 

Club Tiossane is an e-commerce platform developed by Senegalese dairy company La Laiterie du Berger. It allows clients -notably those living in large towns- access to fresh products. During the coronavirus pandemic, the solution, which was formerly known as Club Kossam, saw a huge jump in its operations.  

For its manager, Lucien Diedhiou, Club Tiossane is getting more popular by the day because of the new consumption habits. According to the manager, as both men and women are now working, the need for such e-commerce services will rise.  

The solution is accessible only through a web portal and on social media. Users who want to buy fresh products through the web portal need to register an account. Clients can order the products they need for the following week and state a delivery timeframe and payment means (they can pay in advance or pay on delivery). Let’s note that the company delivers to its clients free of charge. 

In 2020, it delivered 1,300 households in Dakar. It claims an average of XOF30 million (about US$44,500) monthly income and 62 million lives touched in April 2020. This year, it is among the 43 African startups that will participate in the Social & Inclusive Business Camp sponsored by the French Development Agency. 

Adoni Conrad Quenum