E-government services are rapidly expanding across the continent, with governments striving to improve user access. Tech entrepreneurs also see this as a growing opportunity.

Alma.cd is an e-governance solution developed by a Congolese startup, offering users the ability to order administrative documents online and receive them at their chosen address. The startup, founded by Synthia Tshimanga, is based in Kinshasa.

Currently, Alma.cd does not have a dedicated mobile app. Users must access the platform through a web browser. To use the service, individuals create an account with their personal information, select the "Order" button, and choose the specific document they need. Alma.cd offers services for a variety of documents, including birth certificates, marriage licenses, and certificates of good conduct.

After selecting the document, users can add it to their cart and confirm their order. They then need to provide any necessary information specific to the document, with mandatory fields clearly marked. Following this step, users proceed to the delivery section where they enter their identification and preferred delivery address.

The final steps involve agreeing to the platform's terms and conditions and making an online payment via mobile money. Once the order is confirmed, users simply wait for their documents to be delivered.

Alma.cd achieved recognition in 2023, winning the women's award at the Congolese stage of the Orange Social Entrepreneur Prize for Africa and the Middle East.

Adoni Conrad Quenum