Finding skilled artisans for specific projects can be challenging in Africa, often requiring trusted personal connections. This gap is being bridged by emerging startups leveraging technology to connect customers with qualified craft professionals.

Gombo, a digital solution developed by an Ivorian start-up launched in 2021, offers users access to a variety of online services. The start-up, based in Abidjan, features a mobile app available on iOS and Android.

Users can sign up using their social network credentials or by filling out a form with their surname, first name, phone number, and email address. Once registered, users can access various professional services on the platform, including tutoring, electrical work, childcare, and sports coaching.

The startup recommends professionals based on the user’s geographical location and the chosen service, which users can book, enjoy, and evaluate thereafter.

After utilizing a service, users are encouraged to leave feedback on the platform, contributing to the service provider’s rating on Gombo. It is important to note that users must top up their account – via credit card or mobile money– before booking any professional services on the platform. 

Adoni Conrad Quenum