The digital solution aims to facilitate access to online administrative services.

Faso Arzêka is a digital payment platform launched by the Burkinabe government, under the Ministry of Economy and Finance, through the General Directorate of Treasury and Public Accounting (DGTCP). It aims to centralize government and financial services, simplifying transactions for citizens while improving state revenue collection.

The platform also seeks to reduce travel and waiting times, enhance transaction transparency, and promote financial inclusion, particularly by increasing accessibility for rural populations.

Faso Arzêka offers a mobile app, available on iOS and Android, which has been downloaded over 500 times on the Play Store, according to available data. Users create an account using their phone number to access services such as eTimbre (electronic tax stamps), motor vehicle tax, residence tax, customs duties and taxes, and other administrative services.

Services are categorized by the responsible ministry, simplifying user navigation. The platform supports Arzêka Money, mobile money, bank cards, and bank transfers for payments.

In addition to the web platform and mobile app, authorities have introduced a USSD code for users without internet access. By dialing *700# and following the instructions, they can complete transactions. Users can call 700 for customer support.

By Adoni Conrad Quenum,

Editing by Feriol Bewa