Morocco's e-government journey began in 2013 with the Maroc Numérique Plan and advanced in 2020 with the Maroc Digitale Strategy. By 2030, the government aims to accelerate this progress, creating a more efficient administration.

Morocco plans to launch its digital public services portal, e-services, on February 14, 2025, according to local media reports. Amal El Fallah Seghrouchni, the Minister Delegate in charge of Digital Transition and Administrative Reform, made the announcement on Tuesday before the Public Finance Control Committee at the House of Representatives, the reports said.

The online portal already centralizes around 600 public services, including more than 300 for citizens, about 200 for businesses, and nearly 100 for public administrations. The goal is to improve access to administrative services by streamlining procedures and reducing processing times.

The initiative is part of the Digital Morocco 2030 strategy, unveiled in September 2024. According to the United Nations, Morocco currently scores 0.5618 out of 1 on the Online Service Index, part of the E-Government Development Index (EGDI). The country ranks 100th globally and 11th in Africa, with ambitions to break into the global Top 50 by 2030.

The portal's launch is expected to facilitate interactions between citizens and the administration, improve access to essential services, and contribute to better digital governance. The Digital Morocco 2030 strategy document states that processing times for requests should be reduced by 50%, the reports added.

 By Adoni Conrad Quenum,

Editing by Feriol Bewa