The Malian government is working to digitize all public services within the next few years. Early results of this initiative are evident through measures designed to increase accessibility and enhance the efficiency of government services.

On Tuesday, February 18, Mali unveiled a new digital platform designed to facilitate access to administrative, identity, and travel documents for its diaspora. Deployed across the country’s diplomatic and consular missions worldwide, the solution aims to enhance user confidence through advanced security protocols and robust data protection measures.

“The launch of this platform and its operational rollout in 15 days reflect our commitment to a more efficient and responsive administration. This initiative represents a significant step forward in modernizing and safeguarding administrative data while simplifying access to essential documents for our compatriots abroad,” said Abdoulaye Diop, Minister of Foreign Affairs and International Cooperation.

Fully designed and developed by Malian experts, the platform strengthens the country’s digital sovereignty while improving services for both citizens and foreigners. In addition to streamlining procedures for the Malian diaspora, the system will also benefit travelers by digitizing the visa application process. In the future, the platform will be compatible with the Visa Liptako, a confederal visa system introduced by the Alliance of Sahel States (AES) to facilitate regional mobility.

This initiative aligns with Mali’s broader digital transformation strategy, which seeks to enhance the efficiency of public services. While the country has climbed 13 spots in the United Nations e-Government Development Index (EGDI), now ranking 141st out of 193 countries, challenges remain in making digital services more accessible and effective.

A successful rollout of the platform is expected to cut bureaucracy, reduce processing times, optimize public resource management, and lower administrative costs. Close coordination between relevant ministries will be crucial to ensuring the project’s efficiency and long-term sustainability.

By Samira Njoya,

Editing by Sèna D. B. de Sodji