The ongoing digital transformation in Africa is impacting all sectors, including public administration, which plays a central role in the daily lives of citizens. By integrating modern technologies, the goal is to enhance efficiency and reduce bureaucracy, making government services more accessible and streamlined.

Liberian Minister of Commerce and Industry, Amin Modad (photo), recently announced the imminent launch of new online services as part of a broader strategy to modernize administrative services.

During a statement on Thursday, October 3, at the Ministry of Information, Modad outlined several services set to be digitized, including the Liberian Business Registry, the issuance of online import and export permits, and the introduction of a new business registration certificate with anti-fraud security features. He highlighted that the business registration process, which previously took one to two weeks, has already been shortened to three to five days, with the aim of further reducing this timeframe through a digital platform designed to eliminate corruption and simplify procedures.

This initiative is part of a modernization strategy to tackle bureaucratic bottlenecks and corruption, long-standing issues that have hindered the business environment in Liberia. Minister Modad has also secured funding to fully digitize the ministry's services, marking a critical step in the country's digital transformation.

The launch of these new services is expected to bolster the government's efforts to digitize public administration, though Liberia continues to lag in this area. The country currently ranks 182nd in the UN's 2024 e-government report, down from 177th in 2022, reflecting a decline in modernization efforts.

The digitization strategy led by the Ministry of Commerce is set to improve administrative efficiency, increase revenue from business registrations and permits, reduce processing times, enhance transparency, and improve Liberia’s international competitiveness.

Samira Njoya