The Ministry of Economy and Finance (MEF) and the Investment Promotion Center (CEPICI) in Côte d'Ivoire are working to digitalize their services. The local company Snedai Technologies is providing its technical assistance to help in the process.

The contract with the Ministry of Finance, on behalf of the Observatory of the Quality of Financial Services (OQSF), concerns the development of web and mobile applications that will enable the public body to better ensure financial education of the population. These digital tools will also serve as a financial mediation platform that will further promote the amicable settlement of individual disputes between financial organizations and their clients.

The digital services company will also provide the OQSF with a website to compare the offers of financial services providers. The goal is to promote transparency, ensure user understanding, and enhance the comparability of services. The deal with CEPICI focuses first on the development of a modern digital and responsive platform for electronic mail management (EML), followed by project management, performance management, investor monitoring, and dashboard management through business intelligence.

The acquisition of digital tools is in line with the government’s ambition to digitalize public services in the financial sector, through the Project to Improve Governance and Delivery of Basic Services to Citizens (PAGDS).

Launched in 2019 and financed by the World Bank, the project has already enabled, among other things, the deployment of the electronic revenue payment platform -Net collect- in 54 communities; the operationalization of the Treasury's e-payment platform -Tresor pay- for the online collection of state revenues; and the operationalization of the road contract management platform -ageroutemarche.ci.

Adoni Conrad Quenum