Digital solutions streamline public services, improve transparency, and give citizens easier access to a more modern and efficient government.

Côte d'Ivoire launched, last Thursday, its e-Justice platform, a key step in modernizing its public administration and improving access to judicial services. The platform allows citizens in Yopougon and Dabou to apply online for nationality certificates.

The e-Justice platform introduces several features designed to streamline the application process. Each applicant receives a unique identification number, and the platform uses a visible electronic seal for document authentication. Authentication is also handled through the VERIF application from the National Agency for Civil Registration and Identity (ONECI). Applicants can track the status of their applications in real-time, reducing administrative burdens and processing delays.

"Justice must be accessible, efficient, and transparent for all," said Jean Sansan Kambile, Minister of Justice and Human Rights. "Today, we are laying a crucial foundation for a more modern Côte d'Ivoire. This platform is a symbol of transformation and progress, serving every Ivorian."

The initiative is in line with Côte d'Ivoire's national digital transformation strategy, which aims to improve the efficiency of public services. According to the latest United Nations e-Government Report, Côte d'Ivoire ranks 124th out of 193 countries in online government development, with a score of 0.5587 out of 1. While the report acknowledges progress, including projects like e-Justice, it also highlights the need for further development to reach the level of the world’s most advanced digital administrations.

The launch of e-Justice marks the start of a digital transformation within Côte d'Ivoire’s judicial sector. The project will expand to other jurisdictions and incorporate new services, such as criminal record management, in the coming months. The ultimate goal is to harmonize and modernize the entire judicial system, providing citizens with a more accessible, secure, and efficient justice system.

By Samira Njoya,

Editing by Feriol Bewa