In recent years, Tunisia has placed a particular emphasis on digitization. The aim is to streamline administrative procedures and facilitate access to digital services by 2025. 

In Tunisia, citizens can now order and receive birth certificates online. On August 16, 2022, a joint decree from the Ministries of Interior, Justice, and ICT consecrated the effective launch of the project, which was announced months earlier. 

According to the decree, the birth certificate will now be issued online, in compliance with the applicable laws governing the protection of sensitive documents. “The document is issued online through the civil registry’s online platform,” the decree indicates. It adds that the document will be issued for free during a 6-month pilot phase, through the digital platform www.e-bawaba.tn.

The new project ends the cumbersome administrative procedures citizens had to complete to obtain their birth certificates. Also, with a fully digitized issuance system, the processing time will be reduced.  

This is the second digital reform being implemented in Tunisia in about two months. On July 1, the country launched Mobile ID, a mobile identity project aimed at linking phone numbers to ID cards and generating personal QR codes for citizens. 

The two projects are part of the national strategy to facilitate citizens' access to public services and reduce processing times. 

Samira Njoya