Digital transformation is a crucial step in improving government efficiency, reducing bureaucracy, and fostering economic growth. Digitalization of public services is essential for enhancing transparency, reducing processing times, and improving accessibility for citizens and businesses.

On February 7, President Wavel Ramkalawan of Seychelles visited the Registrar General’s Office. The visit reaffirmed his administration’s commitment to digitalizing public services.

During the visit, he toured key departments, including Business Registration and Intellectual Property, which play vital roles in business development and innovation protection. He also engaged with senior management to discuss institutional achievements, ongoing challenges, and modernization efforts aimed at improving service efficiency.

Addressing the media alongside Registrar General Wendy Pierre, President Ramkalawan praised the office’s progress in digitalization, emphasizing its role in enhancing service accessibility. He also announced upcoming legislative reforms to support the transition to modernized operations.

The Registrar General’s Office remains focused on creating a transparent, efficient, and technology-driven framework to support Seychelles' development, with digital services set to improve accessibility and efficiency for all citizens.

Globally, digital transformation in government has proven to increase efficiency and reduce corruption. The 2024 UN E-Government Development Index (EGDI), which evaluates e-government readiness and e-participation across UN Member States, ranks Seychelles 92nd out of 193 countries with a score of 0.6773 (out of 1). This reflects its progress in adopting digital services. However, further modernization efforts are necessary to maintain this lead.

Hikmatu Bilali