Madagascar's customs services have launched a strategic plan for their digital transformation, partnering with various stakeholders to meet their objectives within the set timelines. This initiative aims to modernize customs operations, enhance efficiency, and streamline processes through the adoption of advanced technologies.

Last week, the Directorate General of Customs (DGD) in Madagascar inaugurated a data warehouse, a database management system designed for data storage and analysis. Funded by the Korea Customs Service, this infrastructure will enable long-term storage, combination, and archiving of data from various sources.

"Malagasy customs is progressing towards a performance-driven process where KPIs or key performance indicators are the guiding principles for the future of the administration. [...] We envisioned a future where customs decisions, including value assessments, temporary admissions, tariff groupings, and advance rulings, would be validated through a digital and rapid process designed to better serve users," said Ernest Zafivanona Lainkana, Director General of Malagasy Customs.

This initiative is part of the modernization and digitization of Madagascar's customs services, following a partnership signed on August 30, 2022, between the government of the Republic of Korea and the DGD. The aim is to support the DGD's strategic plan (31 projects) by funding three projects with a total of $5,163,000 over four years.

The data warehouse's capacity will allow the centralization and consolidation of all sensitive and strategic customs data over a period of 50 years. Additionally, the data center housing the infrastructure ensures continuous operation of new applications and has the potential to accommodate additional racks and servers.

Adoni Conrad Quenum