The e-commerce sector has experienced a recent boom in Africa with the emergence of new solutions. To stand out from the growing competition, Jumia Ghana has adopted a strategic technological plan.

The Ghanaian dealer of Jumia, an e-commerce company present in a dozen African countries, unveiled today its partnership with the local smart locker company LocQar. Jumia wants to provide secure lockers to its customers in Accra, where they can easily take possession of their online orders.

“The experience of our customers is very important to us and that is why we have established this partnership with LocQar. It takes only 7 seconds from when customers arrive at the smart locker to when they pick up their orders. Also, it is highly convenient because these lockers are available 24 hours a day, 7 days a week. This makes it possible for customers to pick up at any time of the day to retrieve their parcels,” said Samuel Esiri, Country Manager of Jumia Services Ghana.

LocQar provides smart lockers in strategic locations such as Kotoka Airport, Accra Mall, and West Hills Mall. These lockers are managed by a digital platform and once a parcel is dropped off, the recipient is immediately notified (via SMS or email). They automatically receive an access code and only need to enter it on the locker controller's touch screen to access their package.

LocQar's smart lockers are secure and safe and are equipped with alarms. They are located in areas under video surveillance and accessible 24/7.

Adoni Conrad Quenum