ChatGPT, cryptos, uses, expectations: Survey reveals how users feel about digitalization in Africa

By : The Redaction

Date : mardi, 12 septembre 2023 15:25

Between September 4 and 7, We Are Tech carried out an online survey into how users feel about the ongoing digitization trend in Africa, their uses, and their expectations. This survey provides interesting insights. 

We want an innovative administration!

Administration is the first sector in which We Are Tech Africa’s survey respondents expect the most innovations to facilitate their daily lives and improve governance in their countries.  Their second concern is education. Then agriculture. Other sectors lag far behind.

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Evolving and diversified uses

When it comes to digital adoption, it's no surprise that social networks are the most widely used, followed by online media and financial services (mobile money and fintech). However, there has been a significant breakthrough in e-commerce, e-admin, e-education, and even artificial intelligence. 

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There are still obstacles to digitalization in Africa 

According to respondents, the main obstacles to digitalization in Africa are high costs, poor connectivity, and a lack of promotion of new services.

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ChatGPT is getting into daily habits 

Of the respondents, 39% claim to use the OpenAI service, while 8% even claim to use it daily. 

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Cryptos remain attractive

While 63% of Internet users believe that cryptocurrencies are of no interest to them, 9% already own a wallet and 25% are considering opening one. 

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