Benin has set its sights on becoming the digital hub of West Africa since President Patrice Talon took office in 2016. The country has pursued this goal by digitizing numerous services, with a significant acceleration following the COVID-19 pandemic in 2021.

Benin's Directorate General of Taxes (DGI) unveiled new online services on Thursday, May 23rd, aimed at streamlining tax payment procedures for small businesses and property owners in Cotonou. The initiative, with plans for a nationwide expansion, leverages technology to improve efficiency and convenience for taxpayers.

"We live in an era where information and communication technologies play a crucial role in all aspects of our lives, and the tax domain is no exception. [...] We are providing micro and small businesses and property owners with modern tools to secure and facilitate the fulfillment of their tax obligations. This platform significantly reduces the cost of tax compliance and the time required," said Nicolas Yenoussi, Director General of Taxes.

Building on Benin's 2017 launch of the "e-services.impots.bj" portal, which marked the beginning of tax administration digitization, the DGI has implemented a phased rollout, adding functionalities over time. The introduction of these new services aligns with this strategy.

The DGI underscores the initiative's goal of creating a more modern, transparent, and user-friendly tax environment. They report that the gradual digitization of services has contributed to a 13.1% increase in tax revenue between 2017 and 2021, compared to a 5.7% increase over the previous five-year period (2012-2016).

Adoni Conrad Quenum